A stopwatch does not improve a process by itself. The evidence recorded around each observation does. A well-designed Time Observation Sheet converts scattered impressions: “we spend too much time searching,” “the line keeps waiting,” or “inspection is slowing us...
Improvement analysis becomes more valuable when every question, calculation, chart and decision remains connected to the project it supports. Traditionally, practitioners have worked across a collection of separate resources: a calculation in a spreadsheet, a process...
In Lean Six Sigma, the phase gate is where improvement work is won or lost. The project team may have completed rigorous analysis, validated measurements and identified a credible countermeasure. However, the room only sees the story presented to stakeholders. That...
Movement waste is one of the most difficult forms of waste to debate because organisations rarely record it. Teams know that nurses walk between supply rooms, operators cross production cells and warehouse staff retrace routes, but the evidence often lives only in...
Most process documentation fails for the same reason: it reduces a living process to a static list of boxes. The list may show what happens, but it rarely shows who owns each step, where decisions change the route, how work moves between departments, or how long the...
