If you are still relying on "the average" to manage your processes, you are lying to yourself, your stakeholders, and your customers. In the world of Lean Six Sigma, the average is often a mask used to hide incompetence, inefficiency, and chaos. You might...
If you think your process is running efficiently just because every workstation is humming and every employee looks exhausted, you are likely lying to yourself. In the world of high-stakes process improvement, "busy" is often a mask for "broken."...
In the realm of process improvement, there is a fundamental truth that most Green Belts and even some Black Belts conveniently ignore: If your measurement system is lying to you, your data is fiction. You can spend weeks running complex DOE (Design of Experiments) or...
Most managers are running their operations on "vibes." They look at a spreadsheet, see that Line A produced 5% more than Line B last week, and immediately declare Line A the winner. They pat themselves on the back for being "data-driven" while...
Let’s be brutally honest for a second: most companies treat Lean tools like a fresh coat of paint on a crumbling house. They want the "aesthetic" of efficiency without the actual discipline of operational excellence. Nowhere is this more apparent than with...
In the realm of process improvement, the Analyze phase of the DMAIC (Define, Measure, Analyze, Improve, Control) methodology is frequently where momentum goes to die. It is the bridge between understanding what is happening and deciding what to do about it. However,...
